Managing Your Subscriptions

Last Updated: April 19

MyRaces.Live offers three subscription tiers: Basic (Free), Premium, and Pro. You can view your current subscription, upgrade, downgrade, or cancel at any time from the Subscriptions page in the portal.

To access the Subscriptions page, go to Account > Subscriptions in the portal sidebar.

Plans and Pricing

Basic (Free)

The Basic tier is free and includes:

  • Up to 3 live stream events at a time

  • Overlay live race data

  • Pause stream with custom messages

  • Stream to 1 destination per stream (Connected YouTube channel)

  • Stream health monitoring

  • Access to live timing data table: sort, filter, save views

Premium

The Premium tier unlocks full overlay customization. Pricing:

  • $15 / month

  • $75 / 6 months (1 free month)

  • $150 / year (2 free months)

Premium includes everything in Basic, plus:

  • Unlimited number of stream events

  • Use 1 destination per stream (Connected YouTube channel or any custom RTMP/RTMPS destination)

  • Create personalized overlays per stream event

  • Upload and overlay your logos

  • Generate and overlay your QR codes

  • Overlay two camera feeds into one (picture in picture) - Beta Version

Pro

The Pro tier unlocks complete multistreaming support. Pricing:

  • $30 / month

  • $150 / 6 months (1 free month)

  • $300 / year (2 free months)

Pro includes everything in Premium, plus:

  • Use up to 3 destinations per stream (any combination of connected YouTube channels and custom RTMP/RTMPS destinations)

  • Access to live timing data including calculated data for strategy (pits insight, stints duration, expected lap times and delta, gained positions, etc.)

  • Access low latency video streams

Note

All users (including Basic) can save up to 3 custom RTMP destinations under Stream Destinations > RTMP Destinations. The subscription tier determines how many destinations can be used per stream event.

Subscribing to Premium or Pro

  1. Go to Account > Subscriptions in the portal.

  2. Under Plans and Pricing, find the Premium or Pro card.

  3. Select your preferred billing frequency: Monthly, Every 6 months, or Yearly.

  4. Click “Subscribe”.

  5. You will be redirected to a secure Stripe checkout page to complete the payment.

  6. Once payment is confirmed, you will be redirected back to the portal and your new subscription will be active immediately.

Viewing Your Current Subscription

The Subscriptions page shows your current plan at the top:

  • Basic (Free) users will see “BASIC (Free)” with an active badge.

  • Premium or Pro users with an active Stripe subscription will see their subscription details including:

    • Product name (Premium or Pro)

    • Billing frequency (Monthly, Every 6 months, or Yearly)

    • Price and currency

    • Current billing period start and end dates

    • Next invoice date

Upgrading, Downgrading, or Cancelling

If you have an active Stripe subscription:

  1. Go to Account > Subscriptions.

  2. Under your current subscription, click “Manage my subscription”.

  3. You will be redirected to the Stripe Customer Portal where you can:

    • Upgrade from Premium to Pro

    • Downgrade from Pro to Premium

    • Cancel your subscription

    • Update your payment method

    • View invoice history

Note

When you cancel a subscription, it remains active until the end of your current billing period. After that, your account will revert to the Basic (Free) tier.

Past Subscriptions

If you have had previous subscriptions that are no longer active, they will appear in the Past Subscriptions section at the bottom of the page, showing the product name, billing frequency, price, and the last billing period dates.

You can click “Invoice History and Download” to access your full invoice history and download receipts from the Stripe Customer Portal.